Jobs · Building Components
From initial advice to completed installation.
Windows, front doors, solar shading, outdoor solutions and gates are not separate worlds at PLANIGRAPH. Advice, technical coordination and installation work hand in hand.
Areas of work
Many strengths. One team.
At PLANIGRAPH, advice, technical expertise, organisation, logistics and craftsmanship work hand in hand. Everyone brings their strengths – together, we turn good products into good solutions.
ADVICE & SALES
Understanding customers
Identifying customers’ needs, developing suitable solutions and supporting them from the first conversation to the completed project.
TECHNICAL PLANNING
Clarifying the details
Checking precise site measurements, connection details and technical requirements, and preparing them for ordering and installation.
PROJECT COORDINATION
Bringing everything together
Coordinating customers, office staff, suppliers and installation teams, and providing reliable support throughout each project.
WAREHOUSING & LOGISTICS
Getting materials ready
Checking deliveries, storing high-quality building components correctly, managing stock and supplying materials for installation and servicing.
INSTALLATION
Make quality visible
Professionally install and inspect windows, doors and other building components, and hand them over to the customer in a clean condition.
CUSTOMER CARE
Remain the point of contact
Continue supporting customers after installation, listen to their concerns and coordinate solutions with the relevant teams.
Current vacancies · Building components
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Reception & Customer Service Assistant (m/f/d)
CUSTOMER CONTACT
A warm welcome, a listening ear and the right person to speak to – those first few minutes often determine how well looked after a customer feels with us.
Whether by phone, by email or in person in our showroom, you are the central point of contact for customers, business partners and visitors.
You listen, understand what is needed and make sure enquiries reach the right colleagues. You stay on top of things even when the phone rings, a visitor arrives and an urgent message comes in at the same time.
Your mission
- Reception & welcome: You welcome our customers, suppliers and business partners in a friendly and professional manner.
- Central switchboard: You answer incoming calls, establish what the caller needs and put them through to the right person.
- Customer enquiries: Whether the enquiry concerns windows, front doors, solar shading, repairs or ongoing orders, you record the key information and direct it to the right department.
- Digital communication: You handle incoming messages and emails and make sure they are reliably forwarded to the right people.
- Visitor coordination: You coordinate visits for expected visitors and notify the relevant contacts.
- Recording enquiries: You clearly document customer contacts, call notes and enquiries in our system.
- Managing callbacks: You keep track of outstanding callbacks and promised responses.
- Team support: You take care of general organisational and administrative tasks at our reception.
Your toolkit
- You are open and friendly with people and enjoy speaking on the phone.
- You communicate clearly and pleasantly and have a confident manner.
- You are reliable and organised, and keep a cool head even when handling several enquiries at once.
- You work carefully and handle confidential information responsibly.
- You are familiar with digital tools and standard office applications.
- You speak German confidently. French and/or Luxembourgish are a major advantage when dealing with our customers.
- Experience in reception, customer service or office administration is welcome – what matters more is your personality, organisational skills and willingness to learn.
Your support
- A strong team: You will become part of our PLANIGRAPH family of around 45 people.
- Clear responsibilities: Our specialist departments support you with technical and organisational questions. You do not need to be able to answer everything yourself.
- Variety: You will get to know the different areas of our company – from advice and sales to installation, repairs and servicing.
- Modern ways of working: Digital tools help you with communication and organisation.
- Direct communication: Direct contact with your colleagues and an environment where supporting one another comes naturally.
- Security: A permanent employment contract and a secure job with an established company.
Technical Sales Adviser for Building Components & Outdoor Solutions (m/f/d)
ADVICE & SALES
You take the lead on sales and are the first point of contact for our customers. You guide them through the project from the initial idea to invoicing; our specialist back-office team handles detailed site measurements, detailed planning and technical delivery.
Your mission
- End-to-end customer care: Advise customers in our showroom or at their premises and support them through to final invoicing.
- Advice & sales: Develop tailored solutions for windows, front doors and solar shading, and present them clearly.
- Seamless handover: Once the order is placed, experienced in-house technicians take over detailed site measurements and technical delivery.
- Project support: Keep track of progress and ensure customers receive reliable support throughout the project.
Your toolkit
- Experience in selling high-quality building components or in specialist sales within the skilled trades.
- Strong communication skills and a passion for explaining technical benefits clearly.
- A commitment to supporting customers professionally throughout their projects and over the long term.
- German is essential; Luxembourgish and French are a distinct advantage in the Luxembourg market.
Your support
- Technical experts handle precise site measurements, technical coordination and detailed planning for your orders.
- 45 employees – including 12 fitters and 9 service technicians – provide you with organisational and technical support.
- Our modern showroom in Biwer is your resource for customer consultations and product selection.
- A permanent contract and a working environment that values independent sales work and good results.
Building Components Fitter (m/f/d)
INSTALLATION
You will install high-quality windows, doors and other building components at our customers’ premises. Precision, clean workmanship and a professional approach to customers are central to the role.
Your mission
- Install windows, doors and other building components to professional standards.
- Carefully prepare building components and the installation area.
- Carry out quality checks and test the operation of installed components.
- Provide customers with friendly, knowledgeable information about the work and the handover.
- Consistently follow safety, installation and quality requirements.
Your toolkit
- Vocational training, for example as a joiner, metalworker, window fabricator or in a comparable trade.
- Professional experience in installing building components.
- Strong practical skills and technical understanding.
- An independent, careful and reliable approach to work.
- Ability to work well in a team and enjoyment of working with others.
- Category B driving licence; category BE is an advantage and can be obtained later.
Your support
- Secure employment in a growing company.
- A permanent employment contract with fair, performance-related pay.
- Modern vehicles and high-quality equipment.
- First-class tools and a full set of workwear.
- Thorough induction and regular internal and external training.
- Flat hierarchies and quick decision-making.
- A friendly, motivated team with open communication.
Warehouse Operative (m/f/d)
WAREHOUSING & LOGISTICS
Our installers and service technicians can only do a good job if materials, tools and building components are ready at the right time. You will organise our warehouse in Biwer, check deliveries and prepare materials for the teams. You will keep track of everything and take a hands-on approach.
Your mission
- Goods receipt: Receive, check and properly store windows, doors, solar shading products and other building components.
- Material preparation: Put together materials and accessories for installation and service work based on the job documentation.
- Warehouse organisation: Organise storage locations, keep the warehouse tidy and ensure components are easy to find.
- Stock control: Monitor stock levels, identify shortages and coordinate reorders with purchasing.
- Quality control: Identify and document damage, shortages and incorrect deliveries.
- Returns: Ensure surplus materials and returns are allocated in a traceable manner.
- Improve processes: Contribute practical improvements to warehouse operations and material flow.
Your toolkit
- Experience in warehousing, logistics or a trade or technical business is an advantage.
- Technical understanding and care when handling high-quality building components.
- An independent, reliable and organised approach to work.
- Physical fitness for warehouse work and enjoyment of hands-on tasks.
- Confidence in using digital tools or a willingness to learn how to use them.
- Ability to work as part of a team and communicate clearly with installation, service and purchasing teams.
- German language skills for day-to-day collaboration.
Your support
- A role in an established company with around 45 employees.
- A varied role with individual responsibility.
- Quick decision-making and direct collaboration with colleagues.
- Structured induction covering our products, warehouse layout and processes.
- A permanent employment contract and performance-related pay.
What shapes the work
See the technology, not just part numbers.
Building components need to perform properly in the building. That is why practical understanding matters just as much as clear coordination and accurate documentation.
- varied sites and products
- direct contact between the office and installation teams
- technical responsibility within your own role
- digital support for project work and documentation
TWO FIELDS OF WORK. ONE TEAM.
Explore the opportunities in our other area too – we are all part of PLANIGRAPH.
Job application
Get in touch in just a few minutes.
No CV to hand? No problem. Tell us briefly who you are, which position you are interested in and how we can contact you. If none of the vacancies suit you, simply select speculative application. We will get back to you personally.
01
Contact
Fill in the form. A CV is optional.
02
A phone call
We’ll have a brief, informal chat about the role and expectations.
03
Getting to know each other
If we are a good fit, we will show you around PLANIGRAPH and introduce you to the team in Biwer.