Somfy TaHoma Switch für die vernetzte Steuerung von Sonnenschutz und Bauelementen

Service · Control & Automation

Motor, radio remote or control system not working?

Service for Somfy, Teleco and other control and drive solutions for roller shutters, external venetian blinds, awnings and gates.

Photo

Handheld remote control, control unit and rating plate

Fault symptoms

What responds – and what doesn't?

System

Roller shutter, external venetian blind, awning or gate

Fault diagnosis

The motor is not necessarily the cause of the fault.

Handheld remote controls, receivers, end positions, sensors, power supply and control logic all work together. We therefore check the installation as a complete system.

Somfy

Teleco

Radio control

Handheld remote controls

Sensors

Drives

What we check

Typical service issues.

Service an motorisiertem Sonnenschutz

Servicing rather than replacing parts based on guesswork

Diagnose first. Then take targeted action.

A systematic approach is essential when dealing with control problems. Before replacing anything, we check which component is actually causing the fault and which existing parts can be reused.

  • Identify the fault symptoms and the existing system
  • Check the power supply, motor and controls separately
  • Test radio-control components and control devices
  • Only plan upgrades that are compatible with the existing system

Frequently asked questions

Before your control system service.

Is the motor always faulty when there are radio signal problems?

No. The remote control, receiver, power supply, limit positions and control logic can also be the cause.

Arbeiten Sie mit Somfy und Teleco?

Ja. Beide Systeme gehören ausdrücklich zur Servicewelt; weitere vorhandene Systeme werden im Einzelfall eingeordnet.

Kann eine alte Anlage smart nachgerüstet werden?

Je nach Motor, Steuerung und Verkabelung kann eine Nachrüstung möglich sein. Zuerst wird die vorhandene Technik erfasst.

Controls & Automation

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Ein Foto der Anlage, des Handsenders oder des Typenschilds hilft bei der ersten Einordnung.