This Cookie Policy was last updated on 22/09/2026 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
1. Introduction
Our website, https://www.planigraph.lu/en (hereinafter: „the website“) uses cookies and other related technologies (for convenience, all technologies are referred to as „cookies“). Cookies are also placed by third parties we have engaged. In the document below, we inform you about the use of cookies on our website.
2. What are cookies?
A cookie is a small, simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored in it may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
3. What are scripts?
A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
4. What is a web beacon?
A web beacon (or a pixel tag) is a small, invisible piece of text or an image on a website that is used to monitor website traffic. To do this, various data about you is stored using web beacons.
5. Cookies
5.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences are remembered. By placing functional cookies, we make it easier for you to visit our website. This means you do not need to repeatedly enter the same information when visiting our website and, for example, items remain in your shopping basket until you have paid. We may place these cookies without your consent.
5.2 Marketing/Tracking cookies
Marketing/Tracking cookies are cookies or any other form of local storage used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.
6. Placed cookies
7. Consent
When you visit our website for the first time, we will show you a pop-up explaining cookies. As soon as you click on „Save preferences“, you consent to our use of the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable cookies via your browser, but please note that our website may no longer work properly.
7.1 Manage your consent settings
8. Enabling, disabling and deleting cookies
You can use your internet browser to delete cookies automatically or manually. You can also specify that certain cookies may not be placed. Another option is to change your internet browser settings so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in your browser’s Help section.
Please note that our website may not work properly if all cookies are disabled. If you delete the cookies in your browser, they will be placed again with your consent when you next visit our website.
9. Your rights regarding personal data
You have the following rights regarding your personal data:
- You have the right to know why your personal data is needed, what will happen to it and how long it will be retained.
- Right of access: you have the right to access the personal data we hold about you.
- Right to rectification: you have the right to supplement or correct your personal data, or have it deleted or blocked, whenever you wish.
- If you give us your consent to process your data, you have the right to withdraw that consent and have your personal data deleted.
- Right to data portability: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We will comply with your objection unless there are justified grounds for processing.
To exercise these rights, please contact us using the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you. You also have the right to lodge a complaint with the supervisory authority (the Data Protection Authority).
10. Contact details
For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
Planigraph S.à r.l.
5, Z.A. Grousswiss, L-6833 Biwer, Luxembourg
Luxembourg
Website: https://www.planigraph.lu/en
Email: info@ex.complanigraph.lu
Phone number: +352 26957731-1
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