Professional door opening
Locked out or unable to open your door?
Professional help with a jammed door or one that no longer operates – followed by a check of the lock, cylinder and locking mechanism.
Brand-independent
9 service technicians
Luxembourg
Common faults
What we often see when providing this service.
Photos and identification details help us prepare for the visit. The final diagnosis is made on the unit itself.
01
Door has swung shut
You can no longer gain access.
02
Key problem
Fault with the key, cylinder or locking function.
03
Locking mechanism jammed
The multipoint locking system or lock mechanism cannot be operated.
04
Fault after opening
The lock needs to be repaired or the door restored to working order afterwards.
Repairs & maintenance
Opening and repair go hand in hand.
Once the door has been successfully opened, we check why it jammed and which components need to be repaired or replaced so that it works reliably again.
- Clarify the situation and door type in advance
- Open the door professionally
- Check the lock, cylinder and locking mechanism
- Agree on any subsequent repair or replacement
Service process
From the problem to a clearly explained solution.
01
Enquiry
Describe the problem and send a photo and your contact details.
02
Assessment
We check whether the issue falls within our remit, its possible cause and any preparation needed.
03
Appointment
Plan the visit according to the scope and urgency of the work.
04
Work carried out
The technician carries out the agreed work and documents the outcome.
Frequently asked questions
Before your service appointment.
What information should I give over the phone?
The address, the situation with the door, whether the door has simply closed or has been locked, and whether there is any visible fault.
Will you also repair the lock afterwards?
Yes. If the lock, cylinder or locking mechanism is damaged, the necessary repair can be carried out as part of the same service.
Is the door opening service a 24/7 emergency service?
This page does not promise a general 24/7 emergency service. Availability and appointments are arranged through PLANIGRAPH Service.
Related services
A fault often involves other components too.
Service Friends
Report your problem directly.
A photo and a brief description are enough for an initial assessment.