{"id":99,"date":"2026-09-19T13:26:48","date_gmt":"2026-09-19T11:26:48","guid":{"rendered":"http:\/\/wordpress.p463039.webspaceconfig.de\/steuerung-automation\/"},"modified":"2026-10-12T19:54:25","modified_gmt":"2026-10-12T17:54:25","slug":"commande-automatisation","status":"publish","type":"page","link":"https:\/\/www.planigraph.lu\/fr\/steuerung-automation\/","title":{"rendered":"Commande &amp; automatisation"},"content":{"rendered":"<section class=\"wp-block-group alignfull pg-page-hero pg-page-hero-gutenberg pg-service-detail-hero-gutenberg is-layout-flow wp-block-group-is-layout-flow\"><figure class=\"wp-block-image size-full pg-page-hero-media\"><img loading=\"lazy\" decoding=\"async\" width=\"527\" height=\"474\" src=\"https:\/\/www.planigraph.lu\/wp-content\/uploads\/somfy\/somfy-tahoma-switch-ambiance.jpg\" alt=\"Somfy TaHoma Switch pour la commande connect\u00e9e des protections solaires et des menuiseries\" class=\"wp-image-1265\" srcset=\"https:\/\/www.planigraph.lu\/wp-content\/uploads\/somfy\/somfy-tahoma-switch-ambiance.jpg 527w, https:\/\/www.planigraph.lu\/wp-content\/uploads\/somfy\/somfy-tahoma-switch-ambiance-300x270.jpg 300w\" sizes=\"auto, (max-width: 527px) 100vw, 527px\" \/><\/figure><div class=\"wp-block-group pg-shell pg-page-hero-inner is-layout-flow wp-block-group-is-layout-flow\"><p class=\"pg-eyebrow wp-block-paragraph\">Service \u00b7 Commande &amp; automatisation<\/p><h1 class=\"wp-block-heading\">Le moteur, la commande radio ou le syst\u00e8me de commande ne fonctionne pas ?<\/h1><p class=\"pg-page-lead wp-block-paragraph\">Service pour Somfy, Teleco et d\u2019autres solutions de commande et de motorisation pour volets roulants, brise-soleil orientables, stores bannes et portes et portails.<\/p><div class=\"wp-block-buttons pg-html-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button pg-html-btn-red\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/fr\/demande-de-service\/?category=Steuerung+%2F+Automation&amp;source=Steuerung+%26+Automation+%E2%80%93+Service\">Signaler un dysfonctionnement \u2192<\/a><\/div><div class=\"wp-block-button pg-html-btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"tel:+3522695773140\">Appeler le service \u2192<\/a><\/div><\/div><\/div><\/section>\n<section class=\"wp-block-group pg-service-fastbar is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group pg-shell is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group pg-service-fastgrid is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\"><p class=\"pg-service-fast-title wp-block-paragraph\">Photo<\/p><p class=\"pg-service-fast-copy wp-block-paragraph\">T\u00e9l\u00e9commande, syst\u00e8me de commande et plaque signal\u00e9tique<\/p><\/div><div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\"><p class=\"pg-service-fast-title wp-block-paragraph\">Sympt\u00f4mes<\/p><p class=\"pg-service-fast-copy wp-block-paragraph\">Qu\u2019est-ce qui r\u00e9agit \u2013 et qu\u2019est-ce qui ne r\u00e9agit pas ?<\/p><\/div><div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\"><p class=\"pg-service-fast-title wp-block-paragraph\">Installation<\/p><p class=\"pg-service-fast-copy wp-block-paragraph\">Volet roulant, brise-soleil orientable, store banne, porte ou portail<\/p><\/div><div class=\"wp-block-button pg-service-fast-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/fr\/demande-de-service\/?category=Steuerung+%2F+Automation&amp;source=Steuerung+%26+Automation+%E2%80%93+Service\">Signaler un dysfonctionnement \u2192<\/a><\/div><\/div><\/div><\/section>\n<section class=\"wp-block-group pg-page-section pg-bg-white is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group pg-shell is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group pg-two-col pg-intro-grid is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\"><p class=\"pg-eyebrow wp-block-paragraph\">Diagnostic de panne<\/p><h2 class=\"wp-block-heading\">Le moteur n\u2019est pas forc\u00e9ment \u00e0 l\u2019origine de la panne.<\/h2><\/div><div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\"><p class=\"pg-big-copy wp-block-paragraph\">T\u00e9l\u00e9commande, r\u00e9cepteur, fins de course, capteurs, alimentation \u00e9lectrique et logique de commande fonctionnent ensemble. Nous v\u00e9rifions donc l\u2019installation dans son ensemble.<\/p><\/div><\/div><div class=\"wp-block-group pg-chip-row is-layout-flow wp-block-group-is-layout-flow\"><p class=\"pg-chip wp-block-paragraph\">Somfy<\/p><p class=\"pg-chip wp-block-paragraph\">Teleco<\/p><p class=\"pg-chip wp-block-paragraph\">Radio<\/p><p class=\"pg-chip wp-block-paragraph\">T\u00e9l\u00e9commande<\/p><p class=\"pg-chip wp-block-paragraph\">Capteurs<\/p><p class=\"pg-chip wp-block-paragraph\">Motorisations<\/p><\/div><\/div><\/section>\n<section class=\"wp-block-group pg-page-section pg-bg-paper is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group pg-shell is-layout-flow wp-block-group-is-layout-flow\"><p class=\"pg-eyebrow wp-block-paragraph\">Ce que nous v\u00e9rifions<\/p><h2 class=\"wp-block-heading\">Interventions courantes.<\/h2><div class=\"wp-block-group pg-card-grid is-layout-flow wp-block-group-is-layout-flow\"><article class=\"wp-block-group pg-link-card is-layout-flow wp-block-group-is-layout-flow\"><p class=\"pg-card-num wp-block-paragraph\"><span>01<\/span><\/p><h3 class=\"wp-block-heading\">T\u00e9l\u00e9commandes &amp; radio<\/h3><p class=\"wp-block-paragraph\">La t\u00e9l\u00e9commande ne r\u00e9agit pas, la port\u00e9e est insuffisante ou des composants doivent \u00eatre \u00e0 nouveau appair\u00e9s.<\/p><\/article><article class=\"wp-block-group pg-link-card is-layout-flow wp-block-group-is-layout-flow\"><p class=\"pg-card-num wp-block-paragraph\"><span>02<\/span><\/p><h3 class=\"wp-block-heading\">Moteur &amp; fins de course<\/h3><p class=\"wp-block-paragraph\">La motorisation ne s\u2019arr\u00eate pas correctement, ne fonctionne pas ou doit \u00eatre r\u00e9gl\u00e9e correctement apr\u00e8s son remplacement.<\/p><\/article><article class=\"wp-block-group pg-link-card is-layout-flow wp-block-group-is-layout-flow\"><p class=\"pg-card-num wp-block-paragraph\"><span>03<\/span><\/p><h3 class=\"wp-block-heading\">Capteurs &amp; automatismes<\/h3><p class=\"wp-block-paragraph\">V\u00e9rifier les capteurs de vent, de soleil ou autres et les r\u00e9gler en fonction du syst\u00e8me.<\/p><\/article><article class=\"wp-block-group pg-link-card is-layout-flow wp-block-group-is-layout-flow\"><p class=\"pg-card-num wp-block-paragraph\"><span>04<\/span><\/p><h3 class=\"wp-block-heading\">Commande &amp; mise en r\u00e9seau<\/h3><p class=\"wp-block-paragraph\">Diagnostiquer les commandes centralis\u00e9es, les r\u00e9cepteurs et les solutions d\u2019automatisation existantes, puis les compl\u00e9ter de mani\u00e8re pertinente.<\/p><\/article><\/div><\/div><\/section>\n<section class=\"wp-block-group pg-page-section pg-bg-dark is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group pg-shell is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group pg-split is-layout-flow wp-block-group-is-layout-flow\"><figure class=\"wp-block-image size-full pg-split-image\"><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"500\" src=\"https:\/\/www.planigraph.lu\/wp-content\/uploads\/somfy\/somfy-funk-wandsender.avif\" alt=\"Service pour les protections solaires motoris\u00e9es\" class=\"wp-image-680\" srcset=\"https:\/\/www.planigraph.lu\/wp-content\/uploads\/somfy\/somfy-funk-wandsender.avif 750w, https:\/\/www.planigraph.lu\/wp-content\/uploads\/somfy\/somfy-funk-wandsender-300x200.avif 300w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/figure><div class=\"wp-block-group pg-split-copy is-layout-flow wp-block-group-is-layout-flow\"><p class=\"pg-eyebrow wp-block-paragraph\">Une intervention cibl\u00e9e plut\u00f4t qu\u2019un remplacement de pi\u00e8ces \u00e0 l\u2019aveugle<\/p><h2 class=\"wp-block-heading\">D\u2019abord diagnostiquer. Ensuite agir de mani\u00e8re cibl\u00e9e.<\/h2><p class=\"wp-block-paragraph\">En cas de probl\u00e8me de commande, une d\u00e9marche syst\u00e9matique est essentielle. Avant tout remplacement, nous v\u00e9rifions quel composant est r\u00e9ellement \u00e0 l\u2019origine du dysfonctionnement et quelles pi\u00e8ces existantes peuvent \u00eatre r\u00e9utilis\u00e9es.<\/p><ul class=\"wp-block-list pg-checks\"><li>Identifier les sympt\u00f4mes et le syst\u00e8me existant<\/li><li>V\u00e9rifier s\u00e9par\u00e9ment l\u2019alimentation \u00e9lectrique, la motorisation et la commande<\/li><li>Tester les composants radio et les dispositifs de commande<\/li><li>Pr\u00e9voir uniquement des ajouts compatibles avec le syst\u00e8me existant<\/li><\/ul><\/div><\/div><\/div><\/section>\n<section class=\"wp-block-group pg-page-section pg-bg-white is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group pg-shell is-layout-flow wp-block-group-is-layout-flow\"><p class=\"pg-eyebrow wp-block-paragraph\">Questions fr\u00e9quentes<\/p><h2 class=\"wp-block-heading\">Avant l\u2019intervention sur la commande.<\/h2><div class=\"wp-block-group pg-faq-grid is-layout-flow wp-block-group-is-layout-flow\"><article class=\"wp-block-group pg-faq-card is-layout-flow wp-block-group-is-layout-flow\"><h3 class=\"wp-block-heading\">Le moteur est-il toujours d\u00e9fectueux en cas de probl\u00e8me radio ?<\/h3><p class=\"wp-block-paragraph\">Non. La t\u00e9l\u00e9commande, le r\u00e9cepteur, l\u2019alimentation \u00e9lectrique, les fins de course et la logique de commande peuvent \u00e9galement \u00eatre en cause.<\/p><\/article><article class=\"wp-block-group pg-faq-card is-layout-flow wp-block-group-is-layout-flow\"><h3 class=\"wp-block-heading\">Travaillez-vous avec Somfy et Teleco ?<\/h3><p class=\"wp-block-paragraph\">Oui. Ces deux syst\u00e8mes font bien partie des syst\u00e8mes pris en charge par le service ; les autres syst\u00e8mes existants sont \u00e9valu\u00e9s au cas par cas.<\/p><\/article><article class=\"wp-block-group pg-faq-card is-layout-flow wp-block-group-is-layout-flow\"><h3 class=\"wp-block-heading\">Une ancienne installation peut-elle \u00eatre modernis\u00e9e pour devenir connect\u00e9e ?<\/h3><p class=\"wp-block-paragraph\">Selon le moteur, la commande et le c\u00e2blage, une modernisation peut \u00eatre possible. La premi\u00e8re \u00e9tape consiste \u00e0 examiner les \u00e9quipements existants.<\/p><\/article><\/div><\/div><\/section>\n<section class=\"wp-block-group pg-page-cta is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group pg-shell pg-cta-row is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\"><p class=\"pg-eyebrow wp-block-paragraph\">Commande &amp; automatisation<\/p><h2 class=\"wp-block-heading\">Signaler directement un dysfonctionnement.<\/h2><p class=\"wp-block-paragraph\">Une photo de l\u2019installation, de la t\u00e9l\u00e9commande ou de la plaque signal\u00e9tique facilite la premi\u00e8re \u00e9valuation.<\/p><\/div><div class=\"wp-block-button pg-html-btn-light\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/fr\/demande-de-service\/?category=Steuerung+%2F+Automation&amp;source=Steuerung+%26+Automation+%E2%80%93+Service\">Faire une demande d\u2019intervention \u2192<\/a><\/div><\/div><\/section>","protected":false},"excerpt":{"rendered":"<p>Service \u00b7 Steuerung &#038; Automation Motor, Funk oder Steuerung funktioniert nicht? Service f\u00fcr Somfy, Teleco und weitere Steuerungs- und Antriebsl\u00f6sungen an Rolll\u00e4den, Raffstoren, Markisen und Toren. Foto Handsender, Steuerung und Typenschild Fehlerbild Was reagiert \u2013 was nicht? Anlage Rollladen, Raffstore, Markise oder Tor Fehlerdiagnose Der Fehler liegt nicht automatisch am Motor. Handsender, Empf\u00e4nger, Endlagen, Sensorik, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-99","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.planigraph.lu\/fr\/wp-json\/wp\/v2\/pages\/99","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.planigraph.lu\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.planigraph.lu\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.planigraph.lu\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.planigraph.lu\/fr\/wp-json\/wp\/v2\/comments?post=99"}],"version-history":[{"count":4,"href":"https:\/\/www.planigraph.lu\/fr\/wp-json\/wp\/v2\/pages\/99\/revisions"}],"predecessor-version":[{"id":45118,"href":"https:\/\/www.planigraph.lu\/fr\/wp-json\/wp\/v2\/pages\/99\/revisions\/45118"}],"wp:attachment":[{"href":"https:\/\/www.planigraph.lu\/fr\/wp-json\/wp\/v2\/media?parent=99"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}